Terms and Conditions

Acceptance of these terms

These Terms and Conditions govern your access to and use of Iceberg, including our website, application, and related services. By creating an account, accessing the service, or using Iceberg in any way, you agree to be bound by these Terms. If you do not agree, do not use the service.

Accounts and eligibility

• You must provide accurate account information and keep it up to date.
• You are responsible for safeguarding your login credentials and for all activity that occurs under your account.
• You must notify us promptly if you believe your account has been compromised or used without authorization.
• You may not share access in a way that violates your subscription terms or otherwise circumvents account, seat, or plan restrictions.

Use of the service

• You may use Iceberg only in compliance with these Terms and applicable law.
• You may not misuse the service, interfere with its operation, attempt unauthorized access, probe or scan systems without permission, or use Iceberg to store or transmit unlawful, infringing, deceptive, or harmful content.
• You may not use the service to violate another party’s privacy, intellectual property, confidentiality, or contractual rights.
• You are responsible for the content, client data, files, and estimate information you create, upload, send, or share through the service.

Customer content

As between you and Iceberg, you retain ownership of the content and data you submit to the service. You grant us a limited, non-exclusive right to host, store, process, transmit, and display that content only as necessary to operate, secure, support, and improve the service and to comply with law.

Estimate sharing and approvals

Iceberg allows you to create share links, send estimate emails, and collect client approval records. You are responsible for reviewing the accuracy of estimate content before sharing it and for determining whether any approval collected through the service is sufficient for your legal, commercial, or contractual needs. Iceberg provides workflow tools, not legal advice.

Subscriptions, billing, and paid features

Certain features require a paid subscription. Paid plans, billing cycles, renewals, cancellations, and payment processing are handled through our payment provider. By subscribing, you authorize the applicable charges for your selected plan. Fees are non-refundable except as required by law or as stated by us in writing. We may change pricing or plan features prospectively with reasonable notice.

Service availability and changes

We may modify, suspend, or discontinue all or part of the service at any time, including features, limits, integrations, or pricing. We aim to provide a reliable service but do not guarantee that Iceberg will be uninterrupted, error-free, or available at all times.

Termination

You may stop using the service at any time. We may suspend or terminate your access if you violate these Terms, create risk for us or others, fail to pay applicable fees, or use the service in a way that is unlawful, abusive, or harmful. Upon termination, your right to use the service ends immediately, but provisions that by their nature should survive termination will remain in effect.

Disclaimers

Iceberg is provided on an “as is” and “as available” basis to the maximum extent permitted by law. We disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the service will meet your requirements or that estimate outputs, AI-generated suggestions, or approvals will be error-free or legally sufficient for your specific use case.

Limitation of liability

To the maximum extent permitted by law, Iceberg and its affiliates, officers, employees, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, goodwill, data, business opportunity, or other intangible losses arising out of or related to your use of the service. Our total liability for claims arising out of or relating to the service will not exceed the greater of the amount you paid to us for the service in the twelve months before the event giving rise to the claim or one hundred U.S. dollars (US$100).

Indemnification

You agree to defend, indemnify, and hold harmless Iceberg and its affiliates, officers, employees, and service providers from and against claims, liabilities, damages, losses, and expenses arising out of or related to your content, your use of the service, your violation of these Terms, or your violation of any law or third-party right.

Changes to these terms

We may update these Terms from time to time. When we do, we will update the effective date on this page. Your continued use of the service after the updated Terms become effective constitutes your acceptance of the revised Terms.

Governing law

These Terms are governed by the laws of the State of Utah, without regard to conflict of laws principles, unless applicable law requires otherwise.

Contact us

If you have questions about these Terms, contact us at [email protected].